Terms of Use

Last updated: October 2026

1. Website purpose

This website provides general information about Tender Hearts HomeCare Services and allows visitors to make enquiries about homecare services.

2. No automatic service agreement

Submitting a website, WhatsApp, telephone or email enquiry does not by itself create a care agreement. Services, availability, scope, timing and fees must be discussed and agreed directly with Tender Hearts.

3. Medical information

Website content is for general information and does not replace individual medical advice, diagnosis or emergency care. Please read the Medical Disclaimer.

4. Service availability

Service availability, staffing, locations, care arrangements and pricing may vary. Visitors should confirm important details directly with Tender Hearts before relying on them.

5. Accuracy of information

Tender Hearts aims to keep website information clear and current, but information may change as services and operations develop.

6. Acceptable use

You may not misuse the website, attempt unauthorised access, interfere with its operation, submit unlawful material or use the website in a way that harms Tender Hearts, its clients or other users.

7. Intellectual property

Website text, branding, layout, graphics and other materials are protected by applicable intellectual-property rights unless otherwise stated. They may not be reproduced or used commercially without permission.

8. Third-party services and links

The website may link to or rely on third-party services such as WhatsApp, maps, analytics, email delivery or hosting. Tender Hearts is not responsible for the independent privacy or operational practices of those services.

9. Changes to these terms

These terms may be updated as the website, services or operational requirements change. The current version will be posted on this page.

10. Contact

Questions about these website terms can be sent to tenderheartshomecs@gmail.com or by calling 0721 786 715.